Examine it first… then sign for it.

If your order is being shipped to you via a courier or freight company, make sure you examine the boxes BEFORE you sign for them.

- - - - - - - - - - - - - - - - - - - - -

Just so you know… when we ship an order it is inspected to make sure it is packed properly, in suitable boxes for the weight, is closed securely, and is damage free.

- - - - - - - - - - - - - - - - - - - - -

Have you ever taken the time to read a Bill Of Lading? Right next to where you sign your name there will be a little declaration stating “Received in good condition” or something very similar to that. By signing the Bill Of Lading you are in fact agreeing with the declaration that the shipment you received was in good condition.

So, what happens when you sign for the shipment (without examining it first) and then realize that some of the goods were damaged? Well… you may well have a fight on your hands with the courier.

To avoid this situation the very least you should do is carefully inspect the exterior of the boxes for signs of damage… dented corners, gouges in the sides, etc. It also wouldn’t hurt to open the boxes and examine some of the product inside.

- - - - - - - - - - - - - - - - - - - - -

We don’t own the courier company so we have absolutely no control over the way they handle a shipment after it leaves our facility. If they were to damage the goods while in transit please don’t blame (and yell at) us.  :-)

- - - - - - - - - - - - - - - - - - - - -